Frequently Asked Questions
Frequently Asked Questions
How can I purchase more leads for my account
Complete the following form to notify our customer success team about your interest in additional leads. Additional Lead Request
Are zBuyer leads vetted?
Our home sellers must complete an in-depth questionnaire in order to become a lead. Our home buyers fill out a form requesting more information and provide their full contact details when visiting our sister site, HousingNow.
Are zBuyer leads exclusive?
For years, zBuyer has provided shared real estate leads, but after listening to feedback from agents, we’re making a major change: zBuyer leads are now 100% exclusive.
We believe exclusive leads create a better experience for both agents and homeowners. Agents can focus on building a real relationship with each homeowner without competing against multiple other professionals, while homeowners receive a more personal and streamlined experience.
This change puts our agents’ success first, better aligns everyone’s interests, and gives agents greater confidence when working and following up with each lead.
Do you have a contract?
We are a month-to-month service, with no setup fees. You can update your subscription at any time by calling (855) 909-9289.
Are the leads fresh?
Leads are delivered in real-time. Within moments of capturing a lead, it is emailed to you.
What is the contact rate?
Our Contact rate is calculated based on the rule of quarters. We expect initial contact with ¼ of your leads within a month. The remainder could be nurtured and added to drip campaigns to cultivate for future business.
How often will I receive leads?
Leads are delivered in real-time as we capture information from home shoppers and home sellers in your area. Since our leads are generated in real-time, we cannot guarantee an interval for receiving leads.
What are your terms and conditions?
We will provide access to information about home sellers and buyers in your selected counties. This service is designed and only intended for use by the individual subscribing real estate agent, broker, or real estate investor. Redistribution, republication, or sharing our service with anyone is expressly forbidden. Prospecting List monthly addition counts may vary. No guarantee or warranty is provided regarding your personal or professional success with the information. Monthly subscriptions are billed in advance and are non-refundable. You agree to have your credit card charged each month until you cancel the subscription. In order to cancel your account, please call (800) 379-5559 (M-F, 9:00 AM to 5:00 PM Central Time).
How can I become an affiliate?
Complete this form and a member of the zBuyer affiliate team will reach out to you. Affiliate and Ambassador Inquiry
How do I contact Customer Support?
General Support- (800) 379-5559
Email us at info@zbuyer.com